Shipping Policy – The Desire Print

 

At The Desire Print, we are committed to delivering your customized gifts quickly, safely, and efficiently. This Shipping Policy outlines the important information you need to know about our delivery process.

1. Delivery Coverage

  • We currently ship across all regions in India.

  • We are working to expand our services and may offer international shipping in the future.

2. Order Processing Time

  • Orders are processed within 1–3 business days after we receive your payment and customization details.

  • For personalized products, design approval (if required) must be completed before processing begins.

3. Estimated Delivery Time

Product TypeEstimated Delivery Time
Standard Products4–6 business days
Customized Products5–10 business days
Bulk or Complex OrdersMay take longer based on quantity and customization

Note: Delivery time may vary based on your location and courier service availability.

4. Shipping Charges

  • Standard shipping is charged based on the delivery location and order weight.

  • Free shipping may be available on certain promotional offers or minimum order value (mentioned during checkout).

  • Final shipping cost is displayed at checkout before payment.

5. Order Tracking

  • Once your order is dispatched, you will receive a tracking ID and courier details via email or SMS.

  • You can track your shipment status anytime using the provided link.

6. Delays and Exceptions

  • While we aim to deliver within the estimated timeframe, delays may occur due to:

    • Public holidays or Sundays

    • Remote area locations

    • Weather conditions or natural disasters

    • Courier service disruptions

  • In such cases, we will keep you informed and provide support throughout the process.

7. Damaged or Lost Packages

  • If your order is damaged in transit, please share photos or video proof within 48 hours of delivery for quick resolution.

  • If your package is lost or undelivered, we will investigate the issue with our courier partners and either resend or refund as appropriate.

8. Incorrect Address Policy

  • Please ensure your shipping address and contact number are correct before placing the order.

  • We are not responsible for delivery issues caused by incomplete or incorrect addresses.

  • In case of failed delivery due to wrong address, reshipping charges will apply.

Contact Us

For any queries regarding your shipment or delivery status, please contact us at:

  • 📧 Email: info@desireprint.in

  • 📞 Phone/WhatsApp: 7013198289

  • 📍 Address: 18/1/157 Neeruganti Street, Old Town, Anantapur – 515001, A.P.